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Order to Cash Operations Associate with Spanish (He/She/They)

Rekrutacja zdalna
Warszawa

Accenture

Specjalista

angielski, hiszpański

Duża firma


Order to Cash Operations Associate

Order to Cash Operations Associate

with Spanish (He/She/They)

with Spanish (He/She/They)


What will you do?

  • Managing collections on dedicated portfolio
  • Calling customers as a part of collections strategy
  • Applying payments, credits and reconciling accounts
  • Order release according to defined timelines
  • Credit check- assess customers history and behavior, evaluate credit exposure and risk
  • Cooperating with internal teams over accounts setup, debt issues and collections matters
  • Reporting and proactively flagging situations to lead in case of obstacles
  • Involvement and understanding of disputes and coordinating with internal teams until it is solved
  • Preparing refunds, write offs
  • Being compliant with protecting client data privacy
  • Recording account history and actions taken on the account
  • Accenture Client exposure in daily activities
  • Preparing reports (weekly and monthly)
  • Monthly closing

HERE’S WHAT YOU’LL NEED:

  • Fluent Spanish and English, both in speaking and writing C1
  • Minimum 1 year of experience in Cash Collection role
  • Knowledge in handling strategic customers
  • Practice in order release
  • Expert in handling disputes and resolving them until closure
  • Intermediate knowledge of Microsoft Excel
  • Competent in the use of Microsoft Office and SAP
  • Great time management skills
  • Ability to cooperate with different stakeholders
  • Emotional resilience, and stress-management skills 

ABOUT US:
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 743,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

If you are interested, please send your CV in English by clicking "Aplikuj teraz" button
When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of May 10, 2018 on the Protection of Personal Data (Journal of Laws of 2018, item 1000) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture . At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.