WE MOVE THE WORLD THROUGH SUSTAINABLE AND INTELLIGENT FINANCIAL AND SERVICE SOLUTIONS
Daimler Truck Financial Services, one of the world’s leading financial service provider for commercial vehicle, is expanding into new markets and intends to build a business HUB in Central Eastern Europe. Our vision and mission is to simplify our customers' business with a wide range of tailored financing and service solutions and support them on the road to environmentally friendly, autonomous and safe driving. Together, we are building a strong, innovative and motivated team for all, who keep the world moving.
#YOUMAKEUS. Become part of our CEE-team!
Customer & Dealer Support
Warszawa
Your responsibilities
- Supporting customers and dealers to ensure DTFS performance and Customer/Dealer service with satisfaction.
- System-side processing and support of incoming leasing and financing including service leasing contracts for customers.
- Supporting all requests from F&I managers or sales staff to enter credit applications correctly.
- Independently manage the credit approval process for retail customers with the aim of making a decission or vote taking into account creditworthiness and risk.
- Be responsible for direct customer contact by telephone.
- Working with LEO system.
Our requirements
- Have bank-specific training and further education or a degree in economics.
- Have at least 1 year of professional experience in the field of financing/leasing.
- Have an exceptional diligence, ability to work in a team & co-operate, high flexibility and ability to work under pressure.
- Have analysis & problem-solving skills.
- Are fluent in English and Polish and able to communicate between different stakeholders, markets and across multiple levels.
YOU SHOULD BE PART OF OUR TEAM BECAUSE:
We are those who keep the world moving!
- You will experience a company culture where Trust, Authenticity, Respect and Integrity form the foundation of everything we do. We care about each other every day.
- Everyone is empowered and supported to develop as an individual. Through strong ownership from day one, you will experience a steep learning curve and grow on a professional and personal level.
- You will join a global team of over 30 nationalities and different backgrounds. We foster diversity and inclusivity as one passionate and fun-loving team.
