Junior Security Incident Analyst

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

YOUR PROJECT

This role offers the chance to work in a dynamic, international environment, gaining new skills while contributing to global security. You’ll be part of a team that supports Group Security in ensuring employees safety, and you'll have the opportunity to participate in innovative and improvement-driven projects.

This is a global role with a "follow the sun" working model, which includes working weekends. The main responsibility is to ensure smooth daily operations, both internally and externally with clients, within global security. This role requires strong teamwork, communication, customer service skills, responsibility, analytical thinking, and organizational abilities.

YOUR TASKS

• Respond promptly and professionally to client calls and emails.
• Monitor and handle risk incidents.
• Approve travel bookings and ensure compliance with travel security protocols.
• Manage global events and sensitive processes.
• Ensure smooth workflow, reporting any discrepancies or issues to senior team members.
• Assist in improvement or delivery projects.
• Help prepare and deliver presentations during client calls.
• Support the GS in different service delivery projects
• Work in a follow-the-sun security incident management model, ensuring smooth handover and takeover to maintain continuity in the IM process.
• Be ready to work in a 24/7 security incident management mode during exceptional Business Continuity Management (BCM) situations.
• Manage tickets using the incident management tool.

YOUR PROFILE

• Well-organized, energetic, and eager to learn.
• Proactive attitude.
• Ability to work under pressure and meet strict deadlines.
• Ability to work both independently and as part of a team.
• Respect for confidentiality.
• Excellent customer service skills.
• High attention to detail and accuracy.
• Strong written and verbal English communication skills. Knowledge of another foreign language is a plus.
• Proficient in Microsoft Excel, Word, and Outlook.
• Analytical skills – ability to assess situations and propose solutions.
• Strong interest in global affairs, including political and geopolitical topics.
• Studies in fields related to international relations, political science, or security studies will be an asset.

Nice to have:

• Knowledge of Data Science.
• Experience with Gen AI applications (integrated with cloud platforms such as Microsoft Azure, Google Cloud Platform, Amazon Web Services, and various databases).
• Digital Communications.
• Project Management skills.
• Familiarity with Microsoft 365 Power Apps.

WHAT YOU’LL LOVE ABOUT WORKING HERE

• Practical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Multisport.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.
• Award-Winning Stability & Culture: Become part of an organization celebrated as "Top Employer Poland 2024" - in the audit our stable and supportive work environment scored 100%!

GET TO KNOW US

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on TikTok! — @capgeminipl.

ABOUT CAPGEMINI

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.