Junior Collections Specialist
Junior Collections Specialist
with Italian (She/He/They)
with Italian (She/He/They)
The work:
- Collect due receivables according to procedures.
- Influence customers, negotiating and building business relationships.
- Cooperate with internal departments (finance and sales teams).
- Handle emails andamp; outgoing phone calls (external customers and internally to account managers).
- Accounts reconciliation and allocation of incoming payments.
Flexible:
The work location for this role may include a mix of working remotely, onsite at a client or in an Accenture office - depending on specific project circumstances. After the training period, possibility of working in hybrid mode from the office located in Cracow until further notice (3 days in the office, 2 days at home).
With all our roles, there is some in-person time for collaboration, learning and building relationships with Clients, peers, leaders, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.
Whatand's in it for you:
- Develop strong negotiation and communication skills through regular interaction with clients in Italian-speaking regions.
- Gain valuable experience in financial analysis and forecasting cash flow, enhancing your understanding of financial operations and risk assessment.
- Thrive in a dynamic workplace that values and celebrates diverse perspectives. Contribute to an innovative environment where your input drives process improvements and operational efficiencies.
Hereand's what you will need:
- Fluent Italian and English, B2 level required (both written and spoken).
- Experience in Customer Service, Call Center, O2C Collections, BPO, Shared Services will be an asset.
- Strong communication and negotiation skills.
Research indicates that some candidates, especially the most diverse ones, may hesitate to apply for positions if they donand't meet all requirements. If you believe you possess the necessary skills, even if not meeting every requirement, we wholeheartedly encourage you to submit your application.
