Aplikuj
Aplikuj
logo

OTC Team Leader with French (He/She/They)

Rekrutacja zdalna
Warszawa

Accenture

Kierownik/Manager

Pełny etat

Praca hybrydowa

angielski

Duża firma


OTC Team Leader

OTC Team Leader

with French (He/She/They)

with French (He/She/They)


 www.accenture.com.

Responsibilities:

  • Manage and develop a team of collectors to ensure that agreed targets are met and a high quality of service is maintained
  • Identify, escalate and resolve complex issues related to disputes, tax regulations and regional political or economic developments
  • Lead communication with important stakeholders of our key customers, during conference calls and in writing
  • Control KMs and SLAs
  • Establish and maintain strong business partnership with the Client’s Finance team
  • Forecasting and reporting activities
  • Manage capacity of the team

Requirements:

  • Previous experience in the OTC area is a must
  • Strong problem solving and analytical skills with proven ability to strategize solutions
  • Excellent organizational, interpersonal, verbal, and written communication skills
  • Excellent knowledge of MS Office package (especially MS Excel)
  • Previous experience in managing a team will be a strong asset
  • Fluent in written and oral English and French (C1)

ABOUT US:
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 743,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

If you are interested, please send your CV in English by clicking "Aplikuj teraz" button
When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of May 10, 2018 on the Protection of Personal Data (Journal of Laws of 2018, item 1000) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture . At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.