Strefa Klienta
Collections Support Associate
Collections Support Associate
with French (She/He/They)
with French (She/He/They)
THE WORK
- Collect due receivables according to procedures.
- Influence customers, negotiating and building business relationships.
- Cooperate with internal departments (finance and sales teams).
- Handle emails andamp; outgoing phone calls (external customers and internally to account managers).
- Accounts reconciliation and allocation of incoming payments.
Flexible
The work location for this role may include a mix of working remotely, onsite at a client or in an Accenture office - depending on specific project circumstances.
With all our roles, there is some in-person time for collaboration, learning and building relationships with clients, peers, leaders, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.
WHAT’S IN IT FOR YOU
- Develop strong negotiation and communication skills through regular interaction with clients in French-speaking regions.
- Gain valuable experience in financial analysis and forecasting cash flow, enhancing your understanding of financial operations and risk assessment.
- Thrive in a dynamic workplace that values and celebrates diverse perspectives. Contribute to an innovative environment where your input drives process improvements and operational efficiencies.
HERE’S WHAT YOU’LL NEED
- Fluent French and English, B2 level required (both written and spoken)
- Experience in Customer Service, Call Center, O2C Collections, BPO, Shared Services will be an asset.
- Strong communication and negotiation skills
Research indicates that some candidates, especially the most diverse ones, may hesitate to apply for positions if they don't meet all requirements. If you believe you possess the necessary skills, even if not meeting every requirement, we wholeheartedly encourage you to submit your application.
- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly office
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activities and outings
- Access to MyBenefit platform
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace
Powiadomienie - oferty pracy
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