We’re JTI, Japan Tobacco International and we believe in freedom. We think that the possibilities are limitless when you’re free to choose. And we’ve spent the last 20 years innovating, creating new and better products for our consumers to choose from.
But our business, isn’t just business. Our business is our people. Their talent. Their potential. We believe when they’re free to be themselves, grow, travel and develop, amazing things can happen for our business. That’s why our employees, from around the world, choose to be a part of JTI and why 9 out of 10 would recommend us to a friend.
So when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #join the idea!
About the position:
Currently we are looking for an experienced and passionate colleague to join our BTS M&S Digital Consumer Solutions team as Business Analyst.
The Business Analyst will be responsible for translating business requirement and roadmap strategy to development tasks, supporting the Product Owner in the backlog prioritization and planning. Guarantying requirements are properly specified, ensuring features meet the acceptance criteria and comply with the definition of done and cascading priority changes down to the delivery team.
The person acts as liaison between Business function and IT delivery team, becoming and coordinating other IT teams and 3rd party companies to deliver their specific initiatives on time and budget agreed plans. The role also guarantees IT Governance on Marketing & Sales related matters and proper communication.
What will you do - Responsibilities:
Business Relationship Management:
- Provide functional expertise on Digital Consumers processes and solutions, ensuring final users adoption
- Develop relationships with customers to understand their needs and priorities and deliver timely and quality solutions to users while at the same time ensuring they utilize the full potential of the application.
- Be a Partner & Consultant (“Understand the Business & Processes”)
- Translate Business needs into simple Solutions (“Make things happen”)
Change management:
- In regards of new projects/major enhancements, you will analyze the requests coming from demand funnel. For that: you will analyze the feasibility of this business request in the context of the standard application solution and the impact of this requirement on the GRM (global versus local)
- Coordinate and conduct the application testing (new support packages, releases, functionality and customizing) in close cooperation with quality assurance and technical teams
Project Management. You will be part of the project team and will do the following:
- Design of business processes
- Take part to the definition of product roadmap and related initiatives.
- Manage and prioritize the product backlog
- Perform E2E demo of the different initiative to ensure a proper validation.
- Configuration and configuration coordination from external parties, unit testing
- Maintain appropriate documentation
- Definition and roll out of standards and templates
- Potentially participate in training business community (key users)
- Ensure transfer of knowledge/expertise from external consultants
