• prepare standard and ad hoc reports and analyses

• process disputes in bulk/ single

• conduct professional email and oral communication with internal and external stakeholders

• provide insight on process gaps and suggest mitigation actions and improvements

• attend operational calls

• ensure timely completion of all required deliverables

• collaborate effectively with other departments

HEREand'S WHAT YOU WILL NEED:

• Dilligency and Attention to details

• Pro active approach

• Fluent in speaking writing

• Language fluency B2 C1 C2

• Responsible and with good time management skills

• Goal oriented and resistant to time pressure

• Motivated and eager to pick up challenges

BONUS POINTS IF YOU HAVE:

• Knowledge of SAP, workflow

• Knowledge of any kind of ticketing tools such as ServiceNow or others

WHAT WE OFFER?

• Flexible working mode (hybrid 50/50)

• Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach.

• A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification).

• Employee Assistance Program - legal, financial, and psychological consultations.

• Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.

• Paid employee referral program.

• Private medical care, life insurance.

• Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card).