Customer Success Mgmt Analyst
Customer Success Mgmt Analyst
with German (Cloud Solutions)
with German (Cloud Solutions)
What will you do?
- Lead technical engagements to assess client infrastructure, develop cloud adoption strategies, design architectures, and plan migrations.
- Design cloud solutions and advise clients on the optimal platform technologies to implement.
- Set up development environments, replicate client problems, and ensure problems are resolved thoroughly.
- Develop and deliver training to clients and internal teams on specific cloud platforms and technologies.
- Build and maintain strong relationships with customers and operational teams.
- Collaborate with teams around existing support programs to create roadmaps and facilitate the development of applications.
- Provide thought leadership by publishing blogs, conducting speaking events, and contributing to the development community.
Basic Qualifications:
- Minimum of 3 years’ experience working with Azure
- Language(s) Required: German and English - minimum level C1 required.
Preferred Qualifications:
- Bachelor's degree
- Azure Certifications are preferred (AZ-103, AZ-104, AZ-305, AZ-500).
- Proficiency in infrastructure strategy (Hybrid, Public, Private, Converged, Hyper-Converged) and networking (Data Center Architecture, WAN).
- Familiarity with security concepts such as IPS, IDS, Access Control List, GPs, and Firewalls.
- Experience with Visual Studio, Azure Dev Ops, and GitHub.
- Experience with application modernization in Cloud, Azure Kubernetes, .Net Core.
- Knowledge of databases: MySQL, SQL, and Cosmos DB.
- Experience with OpenAI, Cognitive Services, and Defender Series.
- Ability to think strategically about business, product, and technical challenges
