Overview
BNY Mellon powers individuals and institutions to succeed in the global economy providing investment management, investment services and wealth management. BNY Mellon is the corporate brand of The Bank of New York Mellon Corporation (NYSE: BK). With a dedicated business presence on six continents and in 35 countries, BNY Mellon delivers global scale at the local level.
The Global Delivery Centre in Wroclaw is a growing location, predominately providing support services to BNY Mellon entities in the areas of fund accounting and investment operations.
Department/Team overview
The department is responsible for the accurate processing, maintenance of partnership registers, and documentation for the funds we administer.
Reponsibilities:
- Supervises a small Client Processing team.
- Manages the daily transactional workflow within the team and aligns team resources accordingly to complete the daily tasks. Identifies areas requiring analysis of operations and resolution for more efficient operations
- Oversees Client Processing to ensure transactions are handled correctly and timely. Utilizes MIS reporting to ensure correct and timely processing.
- Provides product knowledge and technical assistance on complex problems. Acts as the team's initial point of contact for issues requiring escalation.
- Participates in the recruiting process; instructs, assigns, directs and reviews the work of Client Processing analysts; prepares performance reviews and provides ongoing feedback to staff.
- Provides input into departmental budgets and planning. May develop business plan for team/group operations.
Qualifications:
- Bachelor’s degree or the equivalent combination of education and experience is required.
- 4-5 years of total work experience is preferred with at least 0-1 years in management.
- Experience in brokerage processing is preferred.
- Applicable local/regional licenses or certifications as required by the business.
Offer:
- Full time contract of employment
- City Centre locations close to main railway station and flexible working arrangements
- Flexible benefits package, including life and medical insurance, health screening, fitness discount programme, employee assistance program
- Award-winning Wellbeing Program supporting you with your unique health and wellbeing needs
- Pension scheme
- On-site childcare and a parental buddy programme
- Exciting opportunities for career and global mobility
- Diverse and inclusive environment
- Employee Referral Program
- Recognition programmes
- A multitude of opportunities to get involved in charity projects and Employee Resource Groups (ERGs)
