At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

This position reports to

Junior HR Team Lead

Your role and responsibilities

In this role, you will have the opportunity to drive HR Operations globally or in a respective geography. Each day, you will take full accountability for the end-to-end operations and deliver high-quality services against agreed performance targets. You will also showcase your expertise by ensuring a high degree of customer experience and by being responsible for people management in the given geographical scope. The work model for the role is: hybrid. This role is contributing to the HR Operational Services in Krakow.

You will be mainly accountable for:

• Execute and deliver HR services in compliance with business processes to meet KPIs and quality targets, ensuring end-to-end responsibility.
• Manage risk assessments and control tasks in HR activities to maintain legal and regulatory compliance.
• Drive HR service improvements by analyzing customer feedback and enhancing business process efficiency.
• Lead cross-functional projects to upgrade HR tools and systems, improving service delivery and customer satisfaction.

Qualifications for the role

• You are highly skilled in HR Shared Services for a global company, with a minimum of 2 years of experience in roles such as Employee Life Cycle Management, Talent Acquisition, or Global Mobility and Compensation & Performance.
• You have established skills in languages, being fluent in English and German.
• You are immersed in using specialized software/platforms such as SAP and MS Office, and familiarity with SNOW would be beneficial.
• You are passionate about managing multiple demands on your time and innovative around working in cross-functional teams.
• You have a Bachelor’s degree and demonstrate a proactive way of working to serve customers with a “can-do” attitude.
• You possess strong written and spoken communication skills and a collaborative, solution-focused approach.