Order to Cash Operations Analyst
Order to Cash Operations Analyst
with Portuguese
with Portuguese
THE WORK:
- Manage collections on a dedicated portfolio, including proactively applying payments, credits, and reconciling accounts.
- Thrive on continuous advancement by conducting credit checks, evaluating credit risk, and assessing customer behavior.
- Collaborate with internal teams to resolve disputes and drive ongoing improvement in debt issues and collections processes.
- Prepare reports and financial documents, ensuring a forward-thinking, growth-driven approach in managing order releases and account setups.
- Committed to constant progress, ensuring data privacy compliance, maintaining account history, and engaging in client interactions.
HERE'S WHAT YOU WILL NEED:
- Fluent in both Portuguese (C1) and English (min. B2).
- At least 1 year of experience in a Cash Collection role.
- Expertise in managing strategic customer accounts and dispute resolution.
- Experience in order release processes.
- Proficient in Microsoft Excel (intermediate level) and skilled in Microsoft Office and SAP.
- Strong time management abilities and effective collaboration with various stakeholders.
- Resilient under pressure with the ability to handle stress effectively.
What we can offer:
- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly office
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activities and outings
- Access to MyBenefit platform
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace