Requirements:

• min 5 years of HR Operations / HR Service Delivery management experience,
• fluent English and Polish,
• track record of successfully implementing new Shared Service Center operations and related technologies,
• extensive experience in managing a service delivery center, SLA management and process design,
• strong project management, planning, prioritizing, problem-solving and analytical skills,
• proficient in one of the major cloud-based HR Platforms (SuccessFactors, Workday).

Responsibilities:

• in collaboration with local HR teams, continuously explore the standardization; re-design and industrialize related processes,
• drive continuous operational improvements by exploring process re-design, digitalization & automation as well as applying training and coaching of HR SSC team members,
• support the change management efforts of the HR Transformation,
• set and drive a digital strategy and HR operational excellence agenda across all European countries,
• lead the regional technology roadmap and drive its implementation and adoption,
• build and maintain a European HR operations community; share relevant information, drive knowledge and understanding and develop regional best practices,
• support countries in local operational projects and topics (payroll, administration, technology), provide guidance and expertise as required,
• closely collaborate with HR IT on system and process fixes and enhancements where necessary.

We offer:

• employment contract and annual bonus,
• cohesive team and experienced management,
• flexible working hours,
• hybrid work model (3 days a week from home),
• medical care, Multisport, Life insurance.