At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

This position reports to

Accounts Receivable Team Leader (Collection)

Your role and responsibilities

In this role, you will have the opportunity to support account receivables activities in line with defined strategies, policies, and procedures. Each day, you will be responsible for managing and analyzing accounts receivable data. You will also showcase your expertise by ensuring accurate financial reporting and compliance with the relevant accounting standards.

The work model for the role is: hybrid In this role you will work in mixed shifts – regular working hours and 2nd shift (14-22)

You will be mainly accountable for:

• Performing Collection and dispute activities on assigned portfolio processes within the Accounts Receivables team.
• Maintaining an effective overdue control and follow-up for all customer accounts that are late, overdue, potentially overdue, or written-off
• Following up on relevant queries and solving escalations in close cooperation with Business
• Resolving disputes and perform account reconciliations for customers
• Performing necessary activities to ensure accurate and timely reporting
• Supporting internal business units via phone, email and workflows
• Collaborating with other teams in continuous improvement activities and initiatives focusing on delivering efficiency, transparency and standardization

Qualifications for the role

• You are skilled in financial tools and methodologies, and you enjoy working with the global finance market.
• You have at least 6 months of experience in Accounts Receivable (Collection) or in Finance Shared Services, or you have Bachelor's or Master's degree in related area
• You have good knowledge of Microsoft Office and Excel skills.
• You are passionate about customer service and are able to work with deadlines.
• You are at ease communicating in English