Customer Success Mgmt Senior Analyst
Customer Success Mgmt Senior Analyst
With English
With English
Responsibilities:
- Engage with customers who are consuming Azure AI solutions and provide technical guidance, best practices, and proactive support
- Identify customer scenarios, AI usage blockers, and AI growth accelerators and provide feedback to the product and engineering teams
- Collaborate with account teams, partners, and other CSMs to drive customer success and adoption of Azure AI
- Develop and deliver customized AI workshops, demos, and presentations to showcase the value and capabilities of Azure AI
- Stay up to date with the latest AI trends, technologies, and solutions and share insights and learnings with the AI community Technical Acumen
- Apply deep technical knowledge and customer insights to create a modernization roadmap.
- Architect solutions to meet business and IT needs, ensuring technical viability of new projects and successful deployments, while orchestrating key resources and infusing key Infrastructure technologies
- Conduct demos on how to use and implement AI High level design with customer of AI architecture based on the customers needs, recommend specific Azure AI services and Open AI offerings.
Qualifications:
- ~3 years of experience in technical sales, consulting, or customer success roles
- 1 year of experience working with Azure AI services, tools, and frameworks, such as Cognitive Services, Machine Learning, Bot Framework, and Azure Databricks
- AZ 305 and or AI 900 certified
- Fluent English
- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly office
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activities and outings
- Access to MyBenefit platform
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace