Order to Cash Operations Associate
Order to Cash Operations Associate
with Italian
with Italian
- Contacting customers regarding overdue accounts and assisting them with bringing their accounts into good standing;
- Collecting past due items through proper use of correspondence, emails and phone calls.
- Participating in negotiations and establishing positive relationships with clients.
- Reconciling complex billing issues, ensuring the accounts are balanced.
- Ensuring cash collection activities meet the requirements of the client by reducing debt aging, maximizing cash collection and collecting high quality dispute information, while maintaining a professional relationship with the client and their debtors.
Flexible: The work location for this role may include a mix of working remotely, onsite at a client or in an Accenture office - depending on specific project circumstances.
With all our roles, there is some in-person time for collaboration, learning and building relationships with clients, peers, leaders, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.
WHAT’S IN IT FOR YOU?
- Work on projects for international clients, expanding your design skill set. Gain insights and feedback from a diverse team.
- Thrive in an exciting workplace that values and celebrates diverse perspectives. Contribute to a creative environment where your ideas are welcomed.
- Engage in creative projects that foster your development. Access continuous learning through workshops and skill-building initiatives.
- Fluency in English and Italian languages (min. B2 level in both is required).
- Experience in Customer Service, Call Center, O2C Collections, BPO, Shared Services will be an asset.
- Developed communication and negotiation skills.
- Flexibility.
- Ability to work under time pressure.
Research indicates that some candidates, especially the most diverse ones, may hesitate to apply for positions if they don't meet all requirements. If you believe you possess all necessary skills, even if not meeting every requirement, we wholeheartedly encourage you to submit your application.
- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly office
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activities and outings
- Access to MyBenefit platform
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace