At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

This position reports to

AR Team Lead

Your role and responsibilities

In this role, you will have the opportunity to support account receivables in line with defined strategies, policies, and procedures. Each day, you will be responsible for managing and analyzing accounts receivable data. You will also showcase your expertise by ensuring accurate financial reporting and compliance with the relevant accounting standards.

The work model for the role is: hybrid.

You will be mainly accountable for:

• You perform Collection and dispute activities on assigned portfolio
• You maintain an effective overdue control and follow-up for all customer accounts that are late, overdue, potentially overdue, or written-off
• You follow up on relevant queries and solving escalations in close cooperation with Business
• You resolve disputes and perform account reconciliations for customers
• You communicate effectively and support across teams
• You are responsible for process improvements identification and implementation
• You produce high quality reports and present data
• You spot errors and suggest ways to improve them efficiently
• You support Team Leader in area of collection and dispute management
• You perform necessary activities to ensure accurate and timely reporting
• You support internal business units via phone, email and workflows
• You collaborate with other teams in continuous improvement activities and initiatives focusing on delivering efficiency, transparency and standardization

Qualifications for the role

• You are immersed in working with financial tools and methodologies and the finance market.
• You have established skills and advanced experience in the financial area, with a minimum of 2 years of experience
• You have previous experience in Accounts Receivable (Collection) or in Finance Shared Services for a global company
• You are highly adept in using Microsoft Office and Excel.
• You possess strong customer service orientation.
• You are passionate about teamwork and meeting deadlines.
• You are fluent in business English and German