Konsultant / Konsultantka funkcjonalno-systemowy/a CRM
Twój zakres obowiązków
- Projektowanie oraz wdrażanie rozwiązań CRM dla sektora finansowego
- w obszarach takich jak sprzedaż, marketing oraz obsługa klienta,
- Uzgadnianie i analizowanie wymagań biznesowych z klientem,
- Wsparcie analityczne dla klienta i zespołu programistycznego,
- Bliska współpraca z zespołami deweloperskimi celem koordynacji działań oraz zapewnienia wysokiej jakości dostarczanych rozwiązań,
- Prowadzenie dokumentacji analitycznej i projektowej,
- Przygotowywanie prezentacji biznesowych.
Nasze wymagania
- Minimum 4 lata doświadczenia w analizie biznesowej i/lub systemowej
- Znajomości JIRA i Confluence
- Znajomości notacji BPMN, UML
- Znajomości SQL
- Bardzo dobrej znajomości języka angielskiego, pracujemy w międzynarodowych zespołach.
Mile widziane
- Doświadczenie w pracach projektowych przy wdrożeniu CRM,
- Doświadczenie w projektowaniu aplikacji z naciskiem na User Experience,
- Doświadczenie w branży finansowej,
- Znajomość Salesforce lub Microsoft Dynamics.
To oferujemy
- Pracę hybrydową.
- Umowę o pracę
- Prywatną opiekę medyczną, ubezpieczenie na życie oraz program akcji pracowniczych.
- Dostęp do platformy MyBenefit (możliwość skorzystania z szerokiej gamy produktów i usług, w tym karty Multisport).
- Szerokie możliwości rozwoju, indywidualne wsparcie People Lead’a, sesje z Coachemoraz jasno określoną ścieżkę rozwoju zawodowego dostosowaną do Twoich potrzeb,
- Pakiet szkoleniowy (oferta szkoleń miękkich, technicznych i językowych, dostęp do platform e-learningowych, możliwość dofinansowania do kursów oraz certyfikacji).
- Employee Assistance Program – konsultacje prawnicze, finansowe oraz psychologiczne.
- Płatny program poleceń pracowniczych.
Benefits
medical
care
insurance
card
cards
Benefits
- sharing the costs of sports activities
- private medical care
- sharing the costs of professional training & courses
- life insurance
- remote work opportunities
- corporate credit card
- pre-paid cards
- employee referral program
- opportunity to obtain permits and licenses
Intelligent Consulting Hub is a part of Europe Strategy & Consulting practice, pulling together multinational and cross-cultural professionals based at key locations across Europe. No matter what business, no matter where in the world, our unrivaled industry and function experts help our Clients to shape the future creating clearly defined, measurable value. We are delivering on the promise of technology and human ingenuity. Our Poland part of ICH Consulting Hub is located in Warsaw, Kraków, Wrocław, Łódź and Gdańsk. Your impact will be truly global as you will leverage an unmatched network of people, knowledge, tools and technologies and work alongside some of the best thinkers in the market.
“Join our world class capabilities and experience unique opportunities to grow your skills with us.” – Małgorzata Nasiłowska, ICH Consulting Hub Lead
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.
We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.
“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO
Working conditions
- Employment contract (Umowa o pracę)
- Headquarter in Warsaw with offices in Kraków, Wrocław, Łódź and Gdańsk.
- We are delivering our work mostly remotely but knowing that Intelligent Consulting Hub Europe (ICH) way of working is also based on traveling and serving advisory, typically working closely with our Clients in their offices, willingness and ability to work at client’s locations mostly across Europe, but also other locations, for short or long term is still required.
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I hereby also consent to the processing of my personal data for future recruitment proceedings held by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of May 10, 2018 on the Protection of Personal Data (Journal of Laws of 2018, item 1000) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive). At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.
Please be advised that only selected candidates will be contacted.