Junior Collections Specialist
Junior Collections Specialist
with German
with German
What will you do:
- Collect and recover client receivables and debt efficiently.
- Contact the assigned portfolio of clients on a daily basis via phone and email to ensure timely payment of invoices.
- Ensure cash collection activities meet the requirements of the client by reducing debt aging, maximizing cash collection, and collecting high-quality dispute information.
- Build and maintain a professional relationship with the client and their debtors.
- Report collection activities and present progress of debt collection.
- Meet weekly/monthly collections targets and SLAs.
- Forecast cash flow, assess risks and opportunities, and monitor past due levels.
What we expect from you:
- Fluent German and English, B2 level required (both written and oral.)
- High communication, interpersonal, and negotiation skills.
- Readiness to contact clients daily via both phone and email in a B2B (Business-to-Business) context.
- MS Office Excel knowledge.
- Strong attention to detail and analytical skills.
- Effective time management, organization, and task prioritization skills.
- Availability to work in a 50/50 hybrid mode in the Warsaw office.
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- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly office
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activities and outings
- Access to MyBenefit platform
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace